Returns & Exchanges
At Bartlett Arborist Supply, we want you to be fully satisfied with your professional gear and apparel. If your purchase doesn't meet your expectations, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in resalable condition during transit.
Label and Ship
Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing